QuickServer Gateway

Offer functionality for configuration, monitoring, logging, security diagnostics, and updates.

QuickServer Gateway

The QuickServer is a family of high-performance, fully configurable, and cost-effective building and industrial automation IIoT gateways for integrators to easily connect to the cloud and interface devices to networks in commercial buildings, campuses, and industrial facilities. The QuickServer supports up to 250 data points and can connect to serial, Ethernet, and/or LonWorks Free Topology (FT) links. For up to 500 data points and optional RS-232 and RS-422 serial outputs, see the Enhanced version.

Enjoy the benefits of the cloud connectivity through the SMC Cloud. The QuickServer Enhanced is SMC Cloud-enabled, meaning all QuickServers can be registered to the SMC Cloud, Sierra Monitor’s device cloud for the IIoT. The SMC Cloud web interface lets users remotely access, in a secure fashion, the FS-GUI application that is available locally on the QuickServer. These applications offer functionality for configuration, monitoring, logging, security, diagnostics, and updates.

This product is protected by FieldSafe.

QuickServer Gateway
1. SMC Device Cloud support

Register your QuickServer to the SMC Cloud interface for remote access to local applications, configuration, and device management

2. 140+ protocols

Allows integrator to complete any project with any protocol on-time

3. BTL, LonMark Certifications

Full compliance with standards allows integrator to complete projects quickly without downstream interoperability issues

4. 250 points

Sized for most common integration projects

5. Configuration Profiles

Quickly and easily configure the product

6. FieldServer Toolbox

Perform quick diagnostics, troubleshooting, easy IP details set-up, and status updates

7. Advanced Auto-Discovery

Automatically discover known devices on the network and be configured to provide the protocol translation necessary

  • Easily support one or multiple of the same or different devices without having to build any specific configuration files
  • Automatically build the configuration file of known devices and download the file
8. Configuration Auto-Selector

Enable manufacturers to pre-load multiple predefined configurations

  • Store multiple predefined configuration files
  • Select the active configuration file with DIP switches on the fly
  • Download different configuration file using the FS-GUI (Graphical User Interface)
  • Include up to 250 Modbus registers in a configuration file
QuickServer Interface Connections
RS-232 RS-485 RS-422 KNX M-Bus Ethernet LonWorks
FS-QS-2010   2       1  
FS-QS-1011   1       1 1
FS-QS-2210   2       1  
FS-QS-1211   1       1 1
FS-QS-1221 1         1 1
FS-QS-1230   1 1     1  
FS-QS-1231     1       1
FS-QS-1240   1   1   1  
FS-QS-1241       1   1 1
FS-QS-1X50   1     1 1  
FS-QS-1X51         1 1 1
Environment Operating temperature: -40oC to 75oC (-40oF to 167oF)
Relative humidity: 5-90% RH non-condensing
Communication

Serial RS-485:

  • Galvanic Isolation
  • Baud: 4800, 9600, 19200, 38400, 57600, 115200

Ethernet:

  • 10/100 BaseT
  • MDIX
  • DHCP
Power Requirements

Classic QuickServer:

9-30VDC or 12-24VAC

  • (RS-422 = 15-30VDC or 12-24VAC)

Current draw @ 12V:

  • FS-QS-1010: 240 mA
  • FS-QS-1011: 250 mA

M-Bus:

  • Slave: 550 mA@ 12V
  • Master (1 Slave): 580 mA @ 12V
  • Master (64 Slave): 980 mA @ 12V

QuickServer:

9-30VDC or 24VAC

 

 

Approvals

Classic QuickServer:

TUV approved to UL 916, EN 60950-1, EN 50491-3 and CSA C22.2

BTL Mark
LonMark Certified (FS-QS-1011)
RoHS Compliant
GOST-R Certified
CE and FCC

WEEE

QuickServer:

UL 60950-1

CAN/CSA C22.2

BTL Mark
RoHS Compliant
GOST-R Certified
CE

FCC part 15

WEEE

 

Enclosure

Classic QuickServer:

Dimensions: 5.05 x 2.91 x 1.6 in. (12.82 x 7.39 x 4.06 cm)
Weight: 0.4 lbs (0.2 kg)

QuickServer:

Dimensions: 4 x 1.1 x 2.7 in (10.16 x 2.8 x 6.8cm)

Weight: 0.4 lbs (0.2 Kg)

 

LonMark Certification on the QuickServer FS-QS-1XX1-XXX

SPID: 80:00:95:46:00:84:04:01

 

Profiles:

  • 0000 – Node object (1)
  • 0001 – Open Loop Sensor Object (5)
  • 0003 – Open Loop Actuator Object
Other

Classic QuickServer:

Configuration/Diagnostic utilities
Capacity: 250 -5,000 points
Table, wall, or DIN rail mount

QuickServer:

Configuration/Diagnostic utilities
Capacity: 250 -5,000 points

DIN rail mount

 

FieldServer Automation Protocols and Essentials

Get an inside look on FieldServer Training Courses hosted by Sierra Monitor.

FieldServer QuickStart Session One: The FS-GUI

Understand essential FieldServer concepts through multiple sessions that provide walkthroughs, common mistakes, and troubleshooting methods.

a. Check that the Network Number on the Gateway is unique.
b. Verify the Baud Rate on the Gateway configuration page
c. If using a ProtoNode Gateway, switch to the “Single-Node’ Profile BACnet/IP

Yes, this can be changed in the config.csv file. Please reference Section 5.1 in the BACnet IP driver manual to see how to set this parameter.

The field device that is configured on the Client-Side of your Gateway is probably not communicating. Please check the Connection Overview

The QuickServer Gateway does not come pre-configured by default. The QuickServer will contain an example configuration file that will include the drivers that were ordered. This configuration will need to be expanded to match the application. MSA offers a Custom Configuration Service where our Configuration Engineers can build the config.csv which can then be emailed or pre-loaded before shipping. Please contact your Regional Sales Manager for more information.

Please contact MSA Technical support at smc-support@msasafety.com and list the protocols that you are trying to convert. Our Technical Support Engineers will provide a sample config.csv file.

Your QuickServer may have a corrupted license file or has exceeded the point count license on it. Please take a diagnostic capture of your QuickServer Gateway and send it to technical support at smc-support@msasafety.com.

a. There are two different hardware models of QuickServer, please review the following Enotes to find the procedure that matches your Gateway.

  1. Enote FieldServer Recovery Instructions
  2. Enote FieldServer Next Generation Recovery Instructions

b. If the Enote does not recover the Gateway, please contact Technical Support at smc-support@msasafety.com.

Please reference the following Enote to see how the Gateway calculates the data points.

Yes, please contact Technical Support at smc-support@msasafety.com and ask for the DSW32.exe simulation program. Please reference Section 3.4 in the FieldServer Configuration Manual for instructions on how to use this simulator.

Recovery Mode occurs when an internal Module of the QuickServer firmware has suffered a crash or corruption. A firmware upgrade will be required to resolve.

Take a Diagnostic Capture and Contact Technical Support.

  1. Download and install the FieldServer Toolbox.
  2. Connect to the Gateway’s Ethernet port
  3. Hit the Diagnostic button on the FieldServer Toolbox
  4. Take a 5-minute, Full Diagnostic of the Gateway
  5. Email the zip file to smc-support@msasafety.com. Be sure to include your observations and what you would like Technical Support to check.

a. Check the Graphical User Interface

  1. Download and install the FieldServer Toolbox.
  2. Connect to the Gateway’s Ethernet port
  3. Use the toolbox to connect to the Gateway
  4. On the Navigation Tree, navigate to View->Connections
  5. Check the Tx Msg and Rx Msg columns for the Protocol. If both columns are incrementing, then the Gateway is communicating to the field device.

b. Take a Diagnostic Capture and Contact Technical Support

  1. Download and install the FieldServer Toolbox.
  2. Connect to the Gateway’s Ethernet port
  3. Hit the Diagnostic button on the FieldServer Toolbox
  4. Take a 5-minute, Full Diagnostic of the Gateway
  5. Email the zip file to smc-support@msasafety.com. Be sure to include your observations and what you would like Technical Support to check.