FieldServer Tariff Update

FieldServer Tariff Update

Posted by: | Posted on: Thursday, November 1, 2018

Dear Customers –

Thank you for your continued support of FieldServer, the industry’s leading IIoT Cloud and Protocol Gateway. 

As you are no doubt aware, new tariffs are in place for certain components and products manufactured in China.  Over the past few weeks, we have seen these tariffs applied to some components we order to build FieldServer devices.  These charges vary from 15-25% of the cost.    

While most of our FieldServer units are manufactured in the US, to help minimize the cost impact we do source some of the components from China. 

Sierra Monitor respects you, our customers, as partners with us in the IIoT market.  While we wish we could absorb the full cost of these tariffs, unfortunately, we cannot.  Therefore, we will be adding a portion of the total percentage of these tariffs to the FieldServer products. 

Starting on Thursday, November 1, 2018, we will begin adding a flat rate, per unit tariff charge to all FieldServer orders until further notice. 

Rest assured, Sierra Monitor and its suppliers are working hard to find ways to mitigate this situation.  As we reduce tariff expenses, we will commensurately reduce the tariff surcharges. 

If you have any questions, feel free to contact your account manager, or me directly. 

 

Sincerely, 

Jeff Brown

CEO, Sierra Monitor Corporation

+1 (408) 964-4390